For MSPs

Customer backup and recovery

Deliver backup and recovery your customers can actually use.

Control-C helps MSPs provide independent backup and recovery across accounting and operational systems their customers rely on every day.

  • Independent backups across Xero, QuickBooks, XPM, and Cin7 Omni
  • Exportable recovery datasets and historical snapshots
  • No agents or on-site hardware for customer onboarding

1. MSP Recovery Needs

Customers expect help when SaaS records go wrong.

MSPs are often asked to help even when the issue sits inside a third-party accounting or operational platform.

  • A customer deletes invoices, bills, contacts, or attachments
  • A sync issue changes stock, order, or billing records
  • A bulk import damages financial or operational data
  • A practice workflow record is overwritten in XPM
  • A customer needs exports while a live platform is unavailable

2. How Control-C Helps MSPs

A practical recovery layer for customer systems.

Control-C gives MSPs independent recovery access, exportable records, and operational visibility across the systems customers rely on every day.

  • Recover deleted or damaged records for customers
  • Review historical snapshots before and after a change
  • Export customer recovery datasets when needed
  • Preserve attachments and supporting files with related records
  • Reduce escalations by giving teams direct recovery options
  • Support customer continuity during platform interruptions

4. Customer Scenarios

Operational recovery moments MSPs can handle.

Control-C helps MSPs respond with usable records rather than guesswork.

  • Inventory recovery: compare snapshots and export previous Cin7 Omni records after a bulk update
  • Accounting recovery: retrieve deleted invoices, bills, contacts, journals, or attachments
  • Migration support: provide structured exports for customer handover or platform moves
  • Platform interruption: maintain access to important records while a live system is unavailable
  • Customer review: show what changed between backups without reconstructing records manually

5. Recovery Guidance

Optional support for MSP rollout.

Recovery guidance is available for MSPs and larger customers that need help mapping recovery steps.

  • Partner enablement for backup and recovery services
  • Customer onboarding guidance
  • Recovery runbooks for supported SaaS systems
  • Operational handoff planning between MSPs, customers, and advisors

Add usable SaaS recovery to your service stack.

Offer Control-C as a standalone add-on, bundle it into managed services, or white-label it for customers who need recoverable business records.

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