New Download Engine
No More Waiting No more waiting around on the download page and wondering when the file might be ready. There is now a new workflow to allow you to select the backup set that you wish download and you will be notified by email once it is ready. Plus – if you are already logged in to the Control-C portal, the link in the email take you straight to the download file once done. New Improved Workflow Step 1 and 2: Go to ‘My Backups’ and click on the ‘Download’ Step 3: You will receive an email once the request has processed your data and the file is ready to download. The time this takes can be less than a minute to several hours depending on how much data you have. Step 4: Click on ‘Your Files’ to go to the history of your download requests… Step 5: You will see your download ready in the list or the status of the requested download here…